Fisheries FAQ

Getting listed is straightforward. Contact us through the platform and we'll guide you through the onboarding process. You'll set up your fishery profile, add your permit types and pricing, upload photos, and configure your availability. Once approved, your fishery will be visible to anglers across the platform.

We operate on a simple commission model — a small percentage is taken from each permit sale processed through the platform. There are no upfront listing fees or monthly subscriptions. You only pay when you earn. Full details of our current fee structure are provided during onboarding.

Payouts are processed automatically and transferred directly to your registered bank account. You can view a full breakdown of sales, pending payouts, and transaction history from the Statistics section of your Fishery Dashboard. Payout timing and schedules are outlined in your agreement with us.

Yes. When setting up each permit type in your dashboard, you can define the total number of permits available. The platform will automatically stop sales once the limit is reached, preventing overbooking. You can adjust availability at any time from the Edit Fishery section.

Anglers can request a cancellation or reschedule directly from their dashboard. Your fishery's cancellation policy — including refund windows and rescheduling rules — is configured by you and displayed to anglers at the time of purchase. Rescheduling is handled automatically based on your available dates.

Yes. From the Bailiffs tab on your dashboard, you can add team members and assign them bailiff access. Bailiffs can scan anglers' QR codes in the field to verify permits instantly, submit incident reports, and communicate with you through the platform's built-in messaging system.

Anglers who purchase permits through the platform are prompted to submit a digital catch return after their session. You can view all submitted returns from the Catch Returns tab on your dashboard. This data helps track species trends, effort, and conservation outcomes on your water.

Yes. The platform offers promotional packages including homepage carousel placement, featured listings, and seasonal spotlight features. These are available from the Promotions section of your dashboard. Promotional placements are reviewed and managed by our team to ensure quality visibility for participating fisheries.

Your public profile displays your fishery name, location, description, gallery images, available permit types and prices, fishing rules, species information, and a map embed. You have full control over all content through the Edit Fishery section of your dashboard, and changes are published immediately.

You can raise a support ticket directly from the Support tab of your Fishery Dashboard. Our platform support team will respond promptly. For urgent issues, you can also contact us by email. We aim to resolve all fishery-side queries within one working day.